Privacy Policy

1. Data Controller & Contact

Momentum Minds LLC is the data controller responsible for your personal data. We are committed to protecting your privacy and handling your data responsibly. If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Momentum Minds LLC · 8206 Louisiana Blvd Ne, Ste A #7489 · Albuquerque, NM 87113 · United States
Email: [email protected]

Our website and services are not intended for individuals under 15 years of age, and we do not knowingly collect data from children under 15.

2. Information We Collect

Information you provide directly:

• Name, email address, and contact information when booking a call or enquiring
• Business information provided during intake questionnaires or coaching sessions
• Session notes, progress records, and coaching correspondence
• Communication records via email or messaging platforms
• Payment information (processed and stored securely by Stripe — we do not store card details)
• Calendar and scheduling data via Cal.com, our booking provider

Technical information we collect automatically:

• IP address, browser type and version, operating system, and device type
• Time zone setting and browser plug-in types
• Pages visited, time spent, and how you interact with our website
• Analytics data collected via analytics tools to help us understand and improve our services

3. Legal Basis for Processing (GDPR)

For users in the EU/EEA, we process your personal data under the following legal bases (GDPR Art. 6):

• Contract performance (Art. 6(1)(b)) — to deliver coaching services you have purchased
• Legitimate interests (Art. 6(1)(f)) — to improve our services and communicate about your progress
• Consent (Art. 6(1)(a)) — for marketing communications (you may withdraw at any time)
• Legal obligation (Art. 6(1)(c)) — for accounting, tax, and legal compliance

4. How We Use Your Information

• To provide, manage, and personalise coaching services
• To communicate with you about sessions, progress, and the programme
• To process payments and maintain financial records
• To analyse and improve the effectiveness of our website, services, and marketing
• To send relevant coaching resources, updates, and promotional materials (with your consent)
• To comply with applicable legal obligations

5. Marketing

We may use your data to send you information about our services that we think may be of interest to you. You will only receive marketing communications if you have requested information from us, purchased services from us, or provided your details when registering, and have not opted out. You can ask us to stop sending marketing messages at any time by following the opt-out link in any marketing email or by contacting us at [email protected].

6. Data Sharing

We will not sell, rent, or trade your personal data to third parties. We may share data only with third-party service providers strictly necessary for delivering our services — including Cal.com (scheduling), Stripe (payments), and analytics providers. We may also share data with professional advisers, government bodies when required by law, and with any successor in the event of a business transfer. All providers are required to respect the security of your data and treat it in accordance with the law.

7. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected. Coaching records are typically retained for 3 years after programme completion. Payment records may be retained for up to 7 years in compliance with tax obligations. You may request deletion at any time, subject to legal retention requirements.

8. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access — request a copy of the personal data we hold about you
• Rectification — correct inaccurate or incomplete data
• Erasure — request deletion of your personal data
• Restriction — limit how we process your data in certain circumstances
• Portability — receive your data in a structured, portable format
• Object — object to processing based on legitimate interests or for marketing
• Withdraw consent — at any time for any consent-based processing

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

9. Cookies

You can set your browser to refuse all or some cookies, or to alert you when websites set or access cookies. This website uses functional cookies required for the booking system (Cal.com) and analytics tools. No advertising or tracking cookies are set without your explicit consent. If you disable cookies, please note that some parts of this website may not function properly.

10. International Data Transfers

As a US-based company, your data may be stored and processed in the United States. Cal.com and other service providers may also process data on servers outside your country. These providers are contractually required to provide adequate protections for your data. For EU/EEA users, transfers are safeguarded via Standard Contractual Clauses (SCCs) as approved under Article 46 of the GDPR where applicable.

11. Security

We use commercially reasonable security measures to protect your personal data. However, no method of transmission over the internet or electronic storage is 100% secure. You are responsible for maintaining the confidentiality of any account credentials.

12. Complaints

If you believe we have mishandled your personal data, please contact us first at [email protected] and we will do our best to resolve your concern. EU/EEA users also have the right to lodge a complaint with their national supervisory authority — for example, Datatilsynet (Denmark/Norway), the ICO (UK), BfDI (Germany), or CNIL (France).

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any material changes will be communicated by updating the date at the top of this page and, where appropriate, by direct notification. Your continued use of our Services after any changes constitutes your acceptance of the updated policy. We encourage you to review this policy periodically.