Terms of Service
Last updated: September 20, 2024
Momentum Minds LLC · 8206 Louisiana Blvd Ne, Ste A #7489 · Albuquerque, NM 87113 · United States
1. Introduction and Acceptance of Terms
Welcome to Momentum Minds, operated by Momentum Minds LLC, a limited liability company registered in the State of New Mexico, United States ("we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of Momentum Minds' website, coaching programmes, digital courses, community platforms, and AI tools (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you disagree with any part of these Terms, you may not access the Services. We reserve the right to update these Terms at any time. Continued use of our Services following any changes constitutes your acceptance of such changes.
2. Description of Services
Momentum Minds provides the following services: (a) one-on-one coaching sessions; (b) group coaching sessions; (c) digital courses and training materials; (d) community platform access; (e) AI coaching tools and AI workflow systems; (f) accountability programmes and tailored action plans. We strive to ensure our Services are available at all times but cannot guarantee uninterrupted access. We reserve the right to modify, update, or discontinue any aspect of our Services at any time without prior notice.
3. Eligibility
You must be at least 15 years of age to use our Services. If you are under 18, you must have parental or guardian consent to enter into this agreement and use our Services. By using our Services, you represent that you meet these eligibility requirements and that you have the authority to enter into this agreement. Our Services are not intended for children under 15 years of age and we do not knowingly collect information from children under 15.
4. Payment Terms
Prices for our Services will be clearly presented at the point of purchase or as agreed in your individual coaching agreement. All payments are processed securely via Stripe. Accepted payment methods include credit card, Google Pay, Apple Pay, and other methods available through Stripe. We reserve the right to change our prices at any time without prior notice. Payment is due at the time of purchase unless otherwise specified in writing.
5. Refund Policy
All sales are final. We do not offer refunds under any circumstances, except in cases of duplicate charges or demonstrably fraudulent billing errors. By purchasing our Services, you acknowledge and agree that no refunds will be issued. Fraudulent chargebacks will result in immediate termination of your account and may lead to legal action.
6. Client Responsibilities
You agree to: attend scheduled sessions or provide reasonable advance notice of cancellation; complete assigned tasks and action items between sessions; communicate honestly and openly with your coach; and take sole responsibility for the business decisions you make. Momentum Minds provides coaching support, frameworks, and educational resources — not financial, legal, or tax advice. Results depend on your individual effort and circumstances.
7. Intellectual Property
All content, materials, frameworks, templates, scripts, systems, AI tools, and resources provided by Momentum Minds are proprietary and protected by applicable intellectual property law. You are granted a personal, non-exclusive, non-transferable, and revocable licence to access and use these materials for your own personal, non-commercial business purposes only. You may not copy, reproduce, distribute, modify, sublicense, or create derivative works from any of our content without express written consent from Momentum Minds.
8. User Conduct
When using our Services, you agree not to: violate any applicable laws or regulations; infringe the rights of others, including intellectual property rights; harass, abuse, or harm any person; impersonate or misrepresent your affiliation with any person or entity; interfere with or disrupt the Services; attempt to gain unauthorised access to any part of the Services; or use the Services for any illegal or unauthorised purpose.
9. Confidentiality
Both parties agree to maintain the confidentiality of any sensitive business information shared during the coaching relationship. Momentum Minds will not disclose your personal business information to third parties without your consent, except as required by law. You agree to keep confidential any proprietary information, methods, or materials shared by Momentum Minds during the coaching relationship.
10. Limitation of Liability
Momentum Minds provides coaching services for informational, motivational, and educational purposes only. Results mentioned in testimonials or case studies reflect individual client experiences and are not guarantees of future performance. To the fullest extent permitted by applicable law, Momentum Minds LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, arising from your use of or inability to use the Services. Our total liability under any circumstances is limited to the amount paid by you for the specific service in question during the 12 months preceding the relevant event.
11. Disclaimer of Warranties
Our Services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that our coaching will result in any specific business outcomes.
12. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the State of New Mexico, United States, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms shall be brought exclusively in the courts located in New Mexico, and you hereby consent to the personal jurisdiction and venue of such courts.
13. Dispute Resolution
If you have any concerns or disputes about our Services, please contact us first at [email protected]. We will do our best to resolve any disputes through informal good-faith negotiation within 30 days. If a dispute cannot be resolved informally, it shall be finally settled through binding arbitration conducted in New Mexico, United States, in the English language. You agree that any arbitration or legal action shall be conducted only on an individual basis and not as a class, consolidated, or representative action.
14. Indemnification
You agree to indemnify, defend, and hold harmless Momentum Minds LLC, its officers, members, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable attorney's fees) arising from: (i) your use of and access to the Services; (ii) your violation of any term of these Terms; (iii) your violation of any third-party right, including any intellectual property or privacy right; or (iv) any claim that your actions or content caused damage to a third party.
15. Termination
We may terminate or suspend your access to the Services immediately, without prior notice or liability, at our sole discretion, for any reason, including but not limited to a breach of these Terms. You may stop using the Services at any time. Upon termination, your right to use the Services will immediately cease and no refund will be issued. All provisions of these Terms which by their nature should survive termination shall continue in full force and effect.
16. Changes to Terms
We reserve the right to update these Terms at any time. Material changes will be communicated via email or prominent notice on our website. Your continued use of our Services after any changes take effect constitutes your acceptance of the updated Terms.
17. Contact Information
For questions or concerns regarding these Terms of Service, please contact us at: Momentum Minds LLC · 8206 Louisiana Blvd Ne, Ste A #7489 · Albuquerque, NM 87113 · United States · Email: [email protected]